Clarifications and Information on Credit Matters

The Credit Ombudsman assumes an important responsibility in promoting financial literacy in the field of credit. To this end, the Credit Ombudsman must foster knowledge of citizens' rights and duties in this area and provide any clarifications and information as requested.

Therefore, any individual or entity may contact the Credit Ombudsman if they seek any clarification or information regarding credit matters. Your request should be addressed to the Credit Ombudsman and sent through the contacts of this entity.