The documents linked below are provided only in Portuguese.

Access to and the re-use of administrative documents held in the archives of the Credit Ombudsman are governed by Law No. 26/2016 of 22 August (Law on Access to Administrative Documents).

• To submit a request, you may use the application form template available here.
• To learn more about the applicable legal framework, you may consult the information document available here.
• For information on the protection of your personal data, you may consult the document available here.